Terms and Conditions

Please read through our Terms and Conditions:

  • Cancel on day of arrival /during stay: forfeit full amount due
  • Cancel less than 28 days prior: forfeit 50% of full amount
  • Cancel more than 28 days prior: forfeit 10% of full amount
  • Note: All refunds are minus bank charges/other commissions

Cancellation

  • Paternoster Villas reserves the right to change any arrangement where neccessary. eg. Changes in local conditions or circumstances beyond our control.
  • The client, in such cases, shall be entitled to a full refund of their deposit.

Further information

  • A 50% deposit is payable to confirm booking.
  • Please fax SIGNED booking form together with proof of payment.
  • Balance payable on arrival.
  • Check-in time: 16H00 (or per arrangement)
  • Check-out time: 10H00 (or per arrangement)

Breakages

  • If any items are damaged during your stay, you will be responsible for the replacement cost of the item.
  • Upon arrival please report any items which appear to be broken.

Back to the Booking Form.

To Remember

  • A clean set of linen and bath towels will be provided between stays longer than 7 days.
  • As a self-catering establishment, guests are responsible for keeping the house clean.
  • Cleaning services available at an additional cost of R70.00 per morning. Arrangements to be made in advance.