Terms and Conditions
Please read through our Terms and Conditions:
- Cancel on day of arrival /during stay: forfeit full amount due
- Cancel less than 28 days prior: forfeit 50% of full amount
- Cancel more than 28 days prior: forfeit 10% of full amount
- Note: All refunds are minus bank charges/other commissions
- Paternoster Villas reserves the right to change any arrangement where neccessary. eg. Changes in local conditions or circumstances beyond our control.
- The client, in such cases, shall be entitled to a full refund of their deposit.
- A 50% deposit is payable to confirm booking.
- Please fax SIGNED booking form together with proof of payment.
- Balance payable on arrival.
- Check-in time: 16H00 (or per arrangement)
- Check-out time: 10H00 (or per arrangement)
- If any items are damaged during your stay, you will be responsible for the replacement cost of the item.
- Upon arrival please report any items which appear to be broken.
- A clean set of linen and bath towels will be provided between stays longer than 7 days.
- As a self-catering establishment, guests are responsible for keeping the house clean.
- Cleaning services available at an additional cost of R70.00 per morning. Arrangements to be made in advance.